FAQs

  • Absolutely. We take pride in accommodating the specific architectural needs of our collectors. Whether you require a unique dimension or a specific border width, please contact our gallery director, Frank, at info@arthausgallery.nyc to discuss a bespoke configuration for your selected image.

  • Yes. To maintain structural integrity:

    • Over 48 x 72 inches: At this scale, Acrylic Face-Mounting is the only framing method that provides the necessary tension and support for the print.
    • Over 48 x 96 inches: For works of this magnitude, we transition the image into a Diptych, Triptych, or Polyptych (multi-panel) installation. These can be finished in our signature hardwood frames or as face-mounted units.

  • A Limited Studio Edition represents a definitive cap on the number of prints produced for a specific image, protecting the long-term integrity and investment value of the work.

    The Studio Standard
    Under our Studio Standard, every work is produced using museum-grade pigment technology on Hahnemühle Fine Art Baryta. To ensure the highest level of provenance, each print is hand-signed and numbered by the artist on the front lower margin.

    The Pooled Edition Model
    We utilize a Pooled Edition model, where a single edition count is shared across all available dimensions. This ensures a strict global cap on the physical existence of the image, regardless of the scale selected by the collector. By pooling the edition, we guarantee that the total number of physical works for an image will never exceed the stated limit.

    Permanent Retirement
    Once an edition is exhausted, the work is permanently retired from the studio’s active catalog. It will no longer be produced in this archival medium, safeguarding the exclusivity of the prints held by collectors.

  • Every Studio Edition print includes a hand-signed Certificate of Authenticity (CoA). To ensure an undeniable link between the document and the art, each CoA features a uniquely serialized holographic label that corresponds to a matching label on the reverse of the artwork. All editions are also hand-signed by Sebastian Mader on the front lower margin.

  • We utilize a Tiered Pricing model to reward early collectors. As an edition nears exhaustion and the work becomes scarcer, the price for the remaining prints increases. The price listed on the website at the time of purchase is the definitive market value.

  • Our frames are hand-crafted from premium hardwood in Satin White, Satin Black, or Natural Maple. We utilize a dry-mounting process on acid-free foam board to ensure the print remains perfectly flat for its lifetime. Each work is finished with professional hanging hardware, protective bumpers, and a museum-grade paperback dust cover.

    Acrylic vs. Glass
    We exclusively use high-grade Acrylic. It is lighter, more durable, and offers significantly better UV protection and clarity than standard glass.

  • This is the "Gold Standard" for international museums. It is virtually invisible and anti-reflective, blocking 99% of UV rays. We highly recommend this for works placed near large windows or light sources.
    Note: High-performance UV coatings may cast a subtle green hue to any remaining reflections at extreme angles. This is a hallmark of museum-grade technology and does not affect the colors of the print.

  • Do not handle your unframed print. Archival pigment surfaces are highly sensitive to oils and physical contact. We strongly recommend having your order shipped directly to a professional framer. If you provide the framer's address at checkout, we will coordinate the white-glove delivery for you.

  • Every work is a bespoke "Studio Edition," printed and finished to order.

    • Unframed: 2–3 weeks.
    • Framed: 4–5 weeks.

  • We advise all framers to dry-mount the work on acid-free board using archival tissue. This prevents "rippling" or "waving" over time. Prints should never be stored in their shipping tubes for more than 14 days.

  • Unframed Works: Global shipping available.

    Framed Works: Currently limited to the contiguous United States. For international framing, please contact us for a private courier quote

  • Import duties and VAT for international orders are the responsibility of the buyer. Please consult your local customs office for estimates prior to purchase.

  • All sales are final. Each piece is custom-produced specifically for you. In the rare event of a shipping error, please notify us immediately so we may rectify it.

  • Claims for damage must be filed within 7 days of delivery. Please inspect your box immediately. If damage is visible, take photos of the box before opening, and then document the damage to the print. Send photos and your order number to info@arthausgallery.nyc with the subject: [Damage – Order Nr.].

  • We enjoy partnering with interior designers, architects, and select brands on high-concept projects. For trade inquiries or charitable opportunities, please contact Frank at info@arthausgallery.nyc

  • If you are an artist whose work aligns with the ARThaus aesthetic of conceptual photography and archival integrity, you may reach out to our curation team at info@arthausgallery.nyc - we review submissions on a quarterly basis.